Southern Phone Reviews

1. 31 August, 2025
2. Bathurst NSW
3. NBN - Residential
4. 100/20
5. $65 per month
6. Activation : < 1 week

Nothing special.

Budget service.

Difficult to make payments, set up direct debits and use the online account platform.

You get what you pay for. Customer service is ok once you get onto somebody. However, the whole online account platform is difficult to navigate. Had a number of issues setting up direct debits, gave up in the end and pay manually.

Recommend to a friend : yes

1. 1 July, 2025
2. Baldivis WA
3. NBN - Residential
4. 1000mb
5. $89 per month
6. Activation : < 1 week

Simple transfer

Quick and easy transfer within hours

None

No issues with southern phones, great service with no issues

Recommend to a friend : yes

1. 31 August, 2022
2. Torrens Park SA
3. NBN - Residential
4. 12/1
5. $50 per month
6. Activation : 2 weeks

Migrated from MNF

Good NBN and VOIP

Slow, expensive, and odd payment processing issues/delays

I came over after MNF gave up NBN Personal.
Southern Phone have been OK lately, but you get what you pay for and nothing more.

Recommend to a friend : no

1. 8 April, 2022
2. Goulburn NSW
3. NBN - Residential
4. nbn Fast 100/20
5. $85 per month
6. Activation : 1 week

Good Value, Decent Reliability

One of the few providers to offer 100/20 at my premises over FTTN. Almost always achieve advertise speeds. Free year of Amazon Prime for signing up

CGNAT is in place by default which makes accessing your network remotely challenging thankfully a quick phone call was all that was required to resolve this. The web portal can be slow, particularly in Safari.

Generally pretty good service.
I've had a couple of outages but they have always been during prolonged rain, so for all I know it's a me problem and not a Southern Phone problem.
Speeds rarely drop below advertised rates..

Recommend to a friend : yes

1. 31 October, 2021
2. Towradgi NSW
3. NBN - Residential
4. Monthly
5. $70 per month
6. Activation : < 1 week

Great local customer care.

Customer Care and speediness of action.

Nothing.

I have been with Southern Phone for several years now and have had no issues. I moved recently, had a slight hiccup and they sorted it quick smart. Local Customer Care who I could understand easily. No complaints at all.

Recommend to a friend : yes